DIGITAL MANAGEMENT IN LARGER MUNICIPALITIES IN BOSNIA AND HERZEGOVINA

Keywords: electronic management, digital management, web pages, larger municipalities in Bosnia and Herzegovina

Abstract

Numerous studies and research conducted in the world’s developed countries have unambiguously confirmed that the development and implementation of electronic management and other electronic services have a direct impact on economic, social and political development. The global study “Digital Governance in Municipalities Worldwide Survey“ (2014) explored digital management in larger municipalities around the world. The research assessed the performance of official municipal websites in the area of privacy and security, usefulness, content, service and civic and social engagement. This longitudinal study, conducted since 2003, is a constant effort to evaluate the electronic management in the municipality and to identify the best world practices. In Bosnia and Herzegovina, the larger municipalities have been selected for the research, that is, those with more than 30,000 inhabitants. Where there is no lower administrative unit than the city (for example, Banja Luka), or where the city performs administrative affairs of the municipality, the website of the city was surveyed. The scoring system of the web sites in the work was taken from the mentioned study. The main goal is to provide an insight into the state of electronic management in the major municipalities in Bosnia and Herzegovina.

Downloads

Download data is not yet available.

References

Bonsón, E., Royo, S., & Ratkai, M. (2015). Citizens’ engagement on local governments’ Facebook sites. An empirical analysis: The impact of different media and content types in Western Europe. Government Information Quarterly, 32(1), 52–62. Retrieved on 20.03.2019 from: https://www.sciencedirect.com/science/article/pii/S0740624X14001567

Chatfield, A.T., Reddick, C.G., & Brajawidagda, U. (2015). Government surveillance disclosures, bilateral trust and Indonesia–Australia cross-border security cooperation: Social network analysis of Twitter data. Government Information Quarterly, 32(2), 118–128. Retrieved on 20.03.2019 from: https://www.sciencedirect.com/science/article/pii/S0740624X15000234

Kalinić, Z. i Ranković, V. (2014). Razvoj e-uprave na lokalnom nivou - ocena sadašnjeg stanja i mogućnosti unapređenja. U Lj. Maksimović i N. Stanišić (redaktori), Stanje i perspektive ekonomskog razvoja grada Kragujevca (p. 365). Kragujevac: Ekonomski fakultet, Univerzitet u Kragujevcu.

Mellouli, S., Luna-Reyes, L. F., & Zhang, J. (2014). Smart government, citizen participation and open data. Information Policy, 19 (1, 2), 1–4. Retrieved on 12.02.2019 from: https://pdfs.semanticscholar.org/e2c5/8b04ebcb0c8e5a4d9f2627bb2d9e103b1183.pdf

National Center for Public Performance (2014). Digital Governance in Municipalities Worldwide The E-Governance Institute National Center for Public Performance School of Public Affairs and Administration Rutgers, the State University of New Jersey -Campus at Newark. Retrieved on 06.12.2018 from: https://www.researchgate.net/publication/281650902_Digital_Governance_in_Municipalities_Worldwide

Porwol, L., Ojo, A. & Breslin, J.G. (2016). An ontology for next generation e-Participation initiatives. Government Information Quarterly, 33 (3), 583-594. Retrieved on 21.03.2019 from: https://www.sciencedirect.com/science/article/pii/S0740624X16300065

Spasojević, N. (2015). Specifičnost e-uprave: ekonomsko-finansijske konsekvence. ECONOMICS, Vol. 3, No 1. Retrieved on 05.09.2018 from: http://economicsrs.com/index.php/economicus/issue/download/4/Volume%203%20Issue%201%202015

Stamati, T., Papadopoulos, T., and Anagnostopoulos, D. (2015). Social media for openness and accountability in the public sector: cases in the Greek context. Government Information Quarterly, 32(1), 12-29. Retrieved on 12.03.2019 from: https://www.sciencedirect.com/science/article/pii/S0740624X14001592

Tepšić, M. (2015). Informacioni sistemi u javnoj upravi. Pravni savjetnik: mjesečni naučni i stručni časopis, br. 1/IV, 36-45. Viale Pereira, G., Cunha, M. A., Lampoltshammer, T. J., Parycek, P., & Testa, M. G. (2017). Increasing collaboration and participation in smart city governance: A cross-case analysis of smart city initiatives. Information Technology for Development, 23(3), 526–553. Retrieved on 21.03.2019 from: https://www.tandfonline.com/doi/abs/10.1080/02681102.2017.1353946

Wijnhoven. F., Ehrenhard, M., & Kuhn, J. (2015). Open government objectives and participation innovations. Government Information Quarterly, 32(1), 30-42. Retrieved on 15.01.2019 from: https://www.sciencedirect.com/science/article/pii/S0740624X14001555

Žitnik, B. (2016). Digitalni rascjep... na kojoj smo strani? Open InfoTrend Prvi hrvatski časopis za informatiku u poslovanju, broj 202. Retrieved on 06.12.2018 from: http://www.infotrend.hr/clanak/2016/7/digitalni-rascjep...-na-kojoj-smo-strani,88,1242.html

Published
2019-05-31
How to Cite
Mameledzija Demir, I. (2019). DIGITAL MANAGEMENT IN LARGER MUNICIPALITIES IN BOSNIA AND HERZEGOVINA. Acta Economica, 17(30), 83-95. https://doi.org/10.7251/ACE1730083D
Section
Review article

Most read articles by the same author(s)

Obs.: This plugin requires at least one statistics/report plugin to be enabled. If your statistics plugins provide more than one metric then please also select a main metric on the admin's site settings page and/or on the journal manager's settings pages.